The primary purpose of Service changeover is making sure that the executed alterations in service within the ITIL 4 Service Benefit Procedure spotlight the integral function of service changeover in delivering worth to the business. In addition, it helps deliver the service releases in the best spot. b) Incident Management: https://applyingitservicemanageme25702.blogdun.com/34017072/5-tips-about-applying-it-service-management-you-can-use-today